How to Register and Play at Justcasino – Full Tutorial
This is a practical, step-by-step walkthrough: registration, verification, bonuses, and payments — no fluff.
Before You Start
- Ensure you are at least 18 years old (or the legal gambling age in your jurisdiction).
- Have a valid email address and a phone number for verification.
- Prepare a government-issued ID (passport or driver’s license) for KYC checks.
- Choose a payment method: Visa, Mastercard, Skrill, Neteller, or bank transfer.
- Understand the bonus terms: wagering requirements, game contributions, and expiry dates.
- Check your internet connection for a stable gaming experience.
Creating Your Account
- Visit the official website at Justcasino.
- Click the Sign Up button, usually at the top right corner.
- Fill in the registration form: username, password, email, and personal details (first name, last name, date of birth, address).
- Select your currency and preferred language.
- Accept the terms and conditions and confirm you are not a US resident (if applicable).
- Submit the form. You will receive a verification email. Click the link inside to activate your account.
Calculating Your Bonus
Assume you deposit €100 and claim a 100% welcome bonus up to €500. The wagering requirement is 35x (deposit + bonus).
Important: The bonus is only available once per new player.
Calculation:
Bonus amount = €100 (since 100% of deposit, capped at €500)
Total balance = €100 (deposit) + €100 (bonus) = €200
Wagering requirement = 35 × (€100 + €100) = 35 × €200 = €7,000
You must place bets totaling €7,000 before you can withdraw any winnings from the bonus.
If you deposit €600, the bonus max is €500 (capped). Then:
Wagering requirement = 35 × (€500 + €500) = 35 × €1,000 = €35,000.
Game contributions vary. Slots usually count 100%, while table games may contribute less (e.g., 10% for blackjack). Always check specific game percentages in the bonus terms.
Money In, Money Out
Deposits are instant for most methods. Withdrawals are processed within 24-48 hours after approval. Minimum deposit is €10; minimum withdrawal is €20. Maximum withdrawal per transaction may be €4,000 or as per monthly limits. E-wallets are fastest. Bank transfers can take 3-5 business days.
Safety & Licensing
Justcasino holds a gambling license from the Government of Curacao. This license requires the casino to adhere to strict anti-money laundering (AML) and know-your-customer (KYC) regulations. The site uses SSL encryption to protect your data. Note: Winnings from Curacao-licensed casinos may be subject to local income tax in some jurisdictions. Consult a tax advisor for your specific situation.
Good to Know
| Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| Card | Instant | 2-5 business days |
| E-wallet (Skrill/Neteller) | Instant | Within 24 hours |
| Bank Transfer | 1-3 business days | 3-7 business days |
Troubleshooting
- Login problems: Clear your browser cache and cookies, try a different browser, or reset your password via the “Forgot Password” link.
- Verification not accepted: Ensure the document is clear, not expired, and matches your registration details. Try uploading a higher quality image or a different document type.
- Bonus not credited: Did you enter a bonus code? Check the promotions page. If not, contact support with the deposit transaction ID.
- Withdrawal stuck: Ensure all KYC documents are approved. Check for any pending wagering requirements. If all is good, contact support.
- Game not loading: Update your browser or enable Flash/HTML5. Try using a different device (e.g., mobile site for mobile-optimized play).
Players Ask
How long does verification take?
Typically, documents are verified within 48 hours. If it takes longer, contact support.
Can I have multiple accounts?
No, only one account per person, family, or household is allowed.
What currencies are accepted?
EUR, USD, CAD, and several others. Check the cashier for the full list.
Is there a mobile app?
Yes, the casino offers a mobile-optimized website that works seamlessly on smartphones and tablets. You can also add it to your home screen as a progressive web app (PWA).
What is the minimum deposit?
The minimum deposit is €10 or equivalent in your currency.
How do I self-exclude?
Go to your account settings or contact support to set up self-exclusion. You can choose a period of 1 month to permanent.
Are there any country restrictions?
Yes, players from certain countries (e.g., the United States, United Kingdom, and Spain) cannot register. Check the terms for the complete list.
Can I cancel a withdrawal?
Yes, as long as it has not been processed. Go to the withdrawal history and click “Cancel” if available.
What happens if I put version dispute?
If you have a dispute regarding a game, contact customer support first. If unresolved, you can escalate to the Curacao eGaming authority.
Remember to always gamble responsibly. Set limits on deposits, losses, and session time using the responsible gambling tools available in your account.
